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Dashboards and Widgets
Intuitively Designed Visual Interface
Engineered to give online merchants new insight into their daily operations, the role-based OMX dashboards house a rich set of widgets that offer a visual representation of the metrics that matter most. Standard dashboards are preloaded with widgets and menus that are the most relevant to each business role. Standard roles include Executive, Merchandising, Marketing, Customer Service, Warehouse, and Accounting. Merchants can customize their dashboards with a variety of widgets, set their own parameters and watch the trends and data in real time. The data displayed in the widgets can be used to make real-time operational, marketing and merchandising decisions to drive revenue and reduce expense.
There are five unique classes of widgets, each of which is described below:
- Management Widgets – Management widgets give merchants access to configure and manage other widgets. For example, the “Drop Shipper Management” widget enables merchants to setup and configure drop shippers.
- Watch Widgets – Watch widgets enable monitoring of the operational part of the business. They can include indicators that would require action. For example, the “Drop Shipper Watch” widget shows the number of unshipped orders by drop shipper, which requires the merchant to call the drop shipper.
- Stats Widgets - Stats widgets present statistical information to merchants, usually based on a defined timeframe. For example, the “Top Items Ordered” widget shows the top products ordered in the last 30 days.
- Snapshot Widgets - Snapshot widgets display a snapshot of the business, at the time when the widget is loaded. For example, the Inventory Snapshot widget shows the current value of the inventory on-hand.
- Queue Widgets - Queue widgets enable merchants to manage workflow. Merchants must take action to remove orders from the queue. For example, the Review Queue widget shows orders placed in "review” status. This widget also gives access to management of the orders in review.
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